kepro.comKEPRO—Comprehensive and Customizable Healthcare Management

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See how our expertise, experience and exceptional attention to your needs can cut costs and improve performance. Guaranteed. It Takes Flexibility To Stay Fit. See how our custom-tailored services help your members and your ROI. What Can Intelligent Value Do for You? Watch our video to see solutions for healthier outcomes and ROI. Your needs are unique. So is KEPRO. Only KEPRO can deliver holistic healthcare management that's fully customized to your needs. We bring intelligent value to every decision. With programs backed by clinical expertise. Solutions delivered with thoughtful service. And value proven by measureable results. Learn more about our fully customizable services. Care Management Utilization Management Quality Oversight & External Quality Review Independent Medical Reviews Preadmission Screening and Resident Review Employee Assistance & Absence Management Peer Reviews & Credentialing Find an Answer Let's talk Find an Answer Select a Subject Commerical Markets Public Markets Public and Commercial Markets Select a Topic Please describe KEPRO data security that ensures member information is protected. Why should I consider outsourcing all or parts of my care management programs? How quickly can KePRO implement one of its standard programs? What type of outcomes can KEPRO programs deliver? How can KEPRO Wellness improve the health of my population? What is KePRO's philosophy and approach for managing participants? Describe my client experience working with KEPRO. How does KEPRO measure performance, and what type of reporting will I receive? How can KEPRO Wellness improve the health of my population? Please describe KEPRO data security that ensures member information is protected. As an organization that is charged with storing and transferring Protected Health Information (PHI), KEPRO is bound by HIPAA regulations, and is accustomed to managing the security and privacy of PHI. KEPRO currently exchanges data successfully and confidentially via secure encrypted means in support of all of our federal, state, and local government programs, and with commercial clients. KEPRO has been implementing and supporting systems that require medical record, data security, and transmission for more than a quarter of a century, and has always placed primary importance on using systems that allow for fast and efficient connectivity, while still providing the highest level of data and system security. Our proven internal and external policies and protocols ensure compliance with state and federal laws and regulations, as well as any additional security measures you may require. We have a stringent KEPRO Comprehensive Confidentiality Plan that governs our processes. KEPRO’s Privacy Officer, Security Officer, and the Compliance Officer have ultimate responsibility for oversight of the processes and procedures contained in the KEPRO Comprehensive Confidentiality Plan . KEPRO's system is secure. Our information systems are secured by an in-depth strategy that utilizes multiple layers of operational, management, and technical controls to protect KEPRO assets. We also employ software programs designed to prevent unauthorized use by staff or outside entities. All KEPRO information systems employ common security controls such as Firewalls, Anti-virus, Role Based Access, FIPS 140-2 Encryption for mobile devices, and the requirement of strong passwords. Information system users are assigned a security role based upon access requirements relevant to their positions and information/program privileges. The HIPAA Security Rule requires entities to implement information systems that control access to healthcare and related systems. KEPRO adopts a subset of NIST 800-53 Rev 3 Security controls to maintain compliance with HIPAA. Based on these security standards, KEPRO mitigates risk to its Information system by focusing on such controls as: Log-In Security. HIPAA security requires the use of secure User IDs and the use of passwords. KEPRO requires multiple account authentication processes within its information systems to verify the identities of our end-users. KEPRO's policy requires strong passwords that are changed frequently. Access Control. HIPAA requires one of the following: Context Based Access, Role Based Access, or User Based Access. User Based Access is part of the Log-In Security component. KEPRO's Role Based Access gives individual users access relevant to their function in the organization. Audit Trail. HIPAA requires the use of an audit trail to identify who accesses PHI. KEPRO systems track those who change the patient record, the date and time the record was modified, and the specific information changed. The system includes a read only audit trail that captures each time a system user views a case. Session Time-out. KEPRO information systems account for session inactivity by locking screens after 10 minutes of inactivity. KEPRO's physical space is secure. KEPRO’s computer, telephone, and hardware systems are located in climate controlled rooms with fire-suppression and electronic locking system. We allow only authorized access to the room. KEPRO focuses training on confidentiality and security issues. All KEPRO employees undergo rigorous training on security and confidentiality of PHI. We have successfully provided this training to all staff regardless of their respective roles/duties. Contact Us Today General Inquiries & Media Sales Inquiries KEPRO Headquarters See all locations 777 East Park Drive, Harrisburg, PA 17111 Toll-free: 800.222.0771 Phone: 717.564.8288 Fax: 717.564.3862 KePro Intellegent Value Privacy Policy Disclaimer © 2013- KEPRO All Rights Reserved...